Reviews Of Cress Kitchen & Bath

I have recently had the pleasure of hiring Cress for my kitchen remodel. They took my entire kitchen to the studs and subfloor and replaced everything!! I am so happy that I went with Cress. Sue was my general contractor, that’s what I called her because she coordinated all of the employees and subcontractors and oversaw my entire project. She is incredibly knowledgeable about every aspect of construction. There is nothing that she doesn’t know!! I loved that she gave me a calendar for our project that indicated each step of the process, who would be handling that phase, what date(s) they would be here and for how long. Each of the workers that came to my house were very professional, respectful and helpful. They all went above and beyond in their scope of practice. Inevitably, things will come up that are unexpected and unforeseen. Sue and her team were great at problem-solving and critical thinking!! I would be in a panic and think the sky was falling in and Sue would handle it with grace and quickly work to resolve the issue. No problem was ever to big for her. Ultimately, my kitchen turned out more beautiful that I had even imagined. When I first had Sue out to bid the job, I told her that I had some ideas but I wanted her expertise to make the final decisions. She told me right from the beginning, that she wanted to use my ideas and promised me that she wouldn’t let me make a mistake. She did use all my ideas and they turned out to be the right decisions. She made my 20-year dream come true. Sue and her team are so good at what they do!! I will recommend them to everyone I know. I trust them completely and hope to use them in the future. Thank you Sue and the Cress team!!

Amazing installers! They were professional and friendly. We ran into some unexpected issues, which is common with almost every renovation, but what impressed me the most was how the team at Cress handled it from start to finish. They were always quick to reply, had clear communication, and had creative and smart solutions. I couldn’t imagine doing a project like this without them. If I could give 10 stars I would! Thank you Cress!

Very professional; great expertise; work was done to our expectations by management and subcontractors.

Many of my neighbors have used Cress Kitchen & Bath and said they did amazing work! It is true! I remodeled my kitchen with new quartz countertops and appliances and at the same time, had my master bathroom remodeled (new vanity, tile floor, toilet, bath tub and shower tile). Katie, one of the owners, Vice President, and my designer was absolutely wonderful to work with! She explained the remodeling process to me; gave me a detailed calendar of who would be in my home doing what work each day; was attentive and very responsive to my questions and concerns; and, went over and above to help fix problems caused by the appliance company when their salesperson measured my range opening and refrigerator opening incorrectly causing delays in the remodeling process and additional costs. Each of the Cress employees/workers were professional; clean; took great care with my belongings; and, answered my gazillion questions about the remodeling process since I had never seen my walls/floors down to the bare studs/plywood. I highly recommend Cress Kitchen & Bath and I will be hiring them again to remodel my second bathroom! Thank you for a wonderful remodeling experience!