We used Cress to remodel our kitchen and master bathroom and it was the best decision I’ve made as a home owner. When I decided it was time for a remodel, I interviewed 12 contractors and chose Cress based on their level of service, their competitive price, their vast show room and the expertise of their staff. I worked with Katie and we were blown away every step of the way. I want to share my experience with the Denver area because I truly did not have one complaint using Cress. First off, Katie gave me the most beautiful, well thought out proposal out of any other bid I got. She truly thought of everything and put so much work into it before I even moved forward. She was so conscious of my budget, she listened to all my desires and really put together the best proposal. Selecting all my finishes and products was a piece of cake with the incredible showroom at Cress. They have a huge selection and Katie has an eye for design. I couldn’t find exactly what I was looking for for my bathroom tile floor and Katie actually went out and ordered more samples for me to look through to find the perfect tile. Each selection I made she helped me stay in line with my budget and explained what made sense to spend more on or be more budget friendly. I truly had a blast with Katie designing my kitchen.
Now, to get started on the actual remodel. About a month before we started, Katie gave me a detailed schedule and timeline of the entire 8 week project. I knew who to expect in my home and when. I’ve heard horror stories of contractors taking forever, not showing up when they say, and with Cress this simply is not the case. Katie manages all the sub contractors, has everyone stick to a schedule and had open lines of communication the entire time. The subcontractors were all amazing and were long time partners with Cress. I felt comfortable with who was in my home and they all were incredibly respectful and nice to talk to.
We ran into two problems during our remodel, both were minor. First, due to my flooring, it made it more difficult to have a diagonal tub. And second, due to my HVAC and plumbing in the kitchen, we weren’t able to completely remove the soffits like planned. With both of these minor issues, Katie came to me with solution options, how much it costs, what work it entails and what her recommendation was. I was never directly involved in any stress or issues, Katie would problem solve through them and then bring me options. This is exactly what I needed! I didn’t need to be involved in absolutely everything, as I’ve never done this before and it was exactly why we hired the pros. We ended up spending a little extra money to make the tub diagonal and we were able to make the soffits smaller. Overall, we were almost perfectly on schedule, except for the soffit issue caused us to have to order new upper cabinets (which didn’t cost us anything). The project had a 3 week pause while we waited for the upper cabinets, but my kitchen was usable through the pause. We went a tad over budget, but that was mainly due to my requests of newer features. Before we did anything that would raise the cost, Katie carefully explained to me the price increase and made sure I was okay with it. There were no surprises.
Now, we truly have our dream kitchen and master bathroom!!! If you are looking for a full service designer and contractor for your house project, look no further. For a full service experience, their prices are very competitive and their work is top notch. They’ve been around forever and have the most incredible staff! We are so happy we chose Cress!